SELF-PAY COLL SPEC-ABQ PAC Full-Time
Location: Albuquerque, New Mexico
Description: Presbyterian Healthcare Services is at the momment seeking for SELF-PAY COLL SPEC-ABQ PAC Full-Time right now, this vacancy will be situated in New Mexico. For complete informations about this vacancy opportunity kindly see the descriptions. Minimum Skills/Requirements
High school degree or GED is required, short-term training on insurance collections and claims proc! essing preferred. Minimum six months experience in insurance follow-up and/or self-pay collections. Requires thorough knowledge of various governmental financial assistance programs to include Sole Community, Indigent, Medicaid, etc.One year of self-pay collections in a medical facility or physician’s office. Demonstrated ability to communicate effectively via telephone and in writing. Computer literate. Must be able to work closely with co-workers.
Primary Job Functions
- Ensures that self-pay accounts are handled in a customer service oriented manner that accomplishes the goal of collecting monies due to PHS, while at the same time, preserving the positive image of PHS that exists in the community.
- Responsible for assisting patients to identify any eligible means of financial assistance or, if none apply, working with the patient to make acceptable payment arrangements. Must communicate all issues to teammates and Self-Pay Collections S! upervisor. Responsible for maintaining files containing all pe! rtinent information for each account to include correspondence, EOB’s, claims, etc.
- Must be an effective team member with good communication skills. Must participate in team meetings, communicate work related ideas and concerns proactively, and assist in finding appropriate resolutions.
- Responsible for contacting insurance companies, patients, and employers regarding outstanding hospital claims. Responsible for providing any information (medical records, itemized statements, etc.) requested by insurance companies to process claims. Must maintain a system to ensure timely follow-up is completed for each outstanding account.
- Maintain collection reports consisting of outstanding accounts assigned. Must work and document the report according to Patient Accounting Department policies and procedures. Responsible for following up on all accounts listed on the report until resolved.
- Refer accounts, in accordance with PHS guidelines, to the Foll! ow-up and Collection Manager for write-off, or agency or attorney referral. Refer difficult accounts to Self-Pay Collections Supervisor or Follow-up & Collections Manager for advice and/or assistance.
- Must work closely with all outside agencies contracted with the Patient Accounting Department and assist them with account resolution for any accounts assigned to them by the Self-Pay Collections Supervisor or Follow-up & Collection Manager.
- Cross train in the various Patient Accounting Department areas to be completely familiar with all aspects of Patient Accounting functions as they relate to collections.
- Adhere to all PHS and Patient Accounting Department policies and procedures to promote a smooth working environment and uphold the PHS vision by practicing the CARES behaviors at all times.
- Performs other duties as assigned by the Self-Pay Collections Supervisor and/or the Follow-up & Collection Manager.
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If yo! u were eligible to this vacancy, please send us your resume, with salar! y requirements and a resume to Presbyterian Healthcare Services.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy will be started on: Sat, 20 Jul 2013 03:40:12 GMT
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