Claim Service Representative II
Location: Albuquerque, New Mexico
Description: FBL Financial Group, Inc. is currently interviewing Claim Service Representative II right now, this job will be presented in New Mexico. For detail informations about this job opportunity kindly read the description below. Contribute to the financial success of Farm Bureau by effectively determining if losses are covered under the terms of an existing policy by reviewing police re! ports and verifying applicable insurance coverage. Project a positive image of Farm Bureau by fairly and efficiently negotiating and settling assigned claims with all customers. Assist in training and motivation of first level FNOL team, Claim Service Representatives, inside Appraisers and other support personnel regarding claims handling procedures. Take FNOL during high volume claim periods. Ensure that management has accurate claim information by properly investigating loss claims by calling or writing insureds, claimants, agents, and witnesses; ordering, police reports; engaging services of appraisers, and referring claims to District Claim Manager or Administrator for outside investigation if necessary. Assure claims are settled in accordance with regulations, statutes and policy language by reviewing bills and estimates submitted for accuracy, necessity and reasonableness. Consider services rendered charges allowable and acceptable customary charges in area. Approve a! nd issue payments. Adjusts or denies claims, considering deduc! tible amounts, depreciation, policy limits, etc. Negotiates and explains decisions to insured’s, claimants, agents, etc. as necessary. Settles first party claims as well as third party property claims. Maintains professional and productive relationships with agents, agency managers, policyholders, claimants, doctors, attorneys and others so to bring credit to the claims department and company. Keep a service-oriented attitude at all times. Cooperate with departments to insure the aims and objectives of Farm Bureau are achieved. Set priorities and plan to insure the aims and objectives of Farm Bureau are achieved. Prepare running notes/documentation, written reports, salvage disposal documentation in accordance with established procedures. Identify candidates for subrogation and initiate subrogation with first notice to adverse party. Respond to and may work with Subrogation staff regarding arbitration contentions.
Qualifications:
Two years of college o! r equivalent preferred plus at least one-year as a Claim Service Representative I or similar experience required. INS (Certificate in General Insurance) required. Enrollment in Associate in Claims (AIC). Designation required within two years. Maintain annual enrollment in Insurance industrial programs such as AICPCU or AEI programs. Must keep up-to-date regarding the Unfair Claims Practice Act (Rule 60), policy knowledge, and other governmental or company rules and regulations. Ability to exercise independent judgment and arrive at decisions through sound, logical reasoning. Must be PC literate and be able to interpret CICS and effectively use workflow. Familiarity with Windows (Lotus Notes and Excel). Some travel to attend training schools required. A valid driver’s license and satisfactory Motor Vehicle Records are required. Ability to read, write and speak the English language. Bilingual language skills helpful.
- .
If you were eligible to this job, please! give us your resume, with salary requirements and a resume to FBL Fina! ncial Group, Inc..
Interested on this job, just click on the Apply button, you will be redirected to the official website
This job starts available on: Thu, 19 Sep 2013 18:18:46 GMT
Apply Claim Service Representative II Here