Receptionist

 

Job Summary and Opportunity:

We are seeking a friendly and organized Receptionist to join our team. As the first point of contact for our customers and vendors, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. In addition to greeting and directing guests, you will also perform various administrative tasks to support our day-to-day operations. The ideal candidate has excellent communication skills, attention to detail, and the ability to multitask effectively.

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This role will be fully onsite at HQ here in San Diego, CA.

Responsibilities:

• Greets and welcomes customers and vendors and directs them to the appropriate bank staff
• Notifies appropriate staff when a visitor with an appointment arrives
• Oversees and maintains waiting area and conference rooms, keeping it stocked and sanitized
• Answers customer questions and provides general information on banking services and policies
• Answers incoming phone calls, transfers calls, and takes messages when necessary
• Processes and distributes incoming mail; prepares outgoing mail for pickup
• Perform day-to-day operational processes that support our business, partners and customers
• Review customer check deposits with accuracy and utmost attention to detail
• Performs clerical and administrative services as needed
• Performs other related duties as assigned by management

Requirements:

• High school diploma
• 1+ year's clerical

Preferred:

• 1+ year's banking

Axos Employee Benefits Include:

• Compensation for this position includes a Semi-Annual Bonus Plan
• 3 weeks’ Vacation, Sick leave, and Holidays (about 11 a year); Medical, Dental, Vision, Life insurance and more
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to Self-Directed Trading

APPLY DIRECTLY FOR CONSIDERATION:

Born digital, Axos Bank has reinvented the banking model and grown to over $18.7 billion in assets since our founding in 2000. With a broad and ever-growing range of financial products, Axos Bank is rated among the top 5 digital banks in the country! Axos Financial is our holding company and publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.

Learn more about working here!

Pre-Employment Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos Bank is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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